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Customer Service Associate

Fresher   Mumbai City, Thane   03 Dec, 2025
Vibrantzz Management Services
Job LocationMumbai City, Thane
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Greetings from Vibrantzz Management Services BANKING PROCESSLocation: Malad, Mumbai / ThaneSalary: Up to 9 LPAShifts: Rotational, majority Night & Midnight shiftsJob Responsibilities:Handle inbound customer interactions with zero idle time.Promote brand value with a positive and professional approach.Skills Required:Excellent English communication skills (International Voice experience is mandatory).Strong team player with feedback implementation ability.Positive attitude and customer-first mindset.Willingness to work in rotational/night shifts & weekends.Domain knowledge in Banking & Cards (preferred, not mandatory).Candidate Eligibility (Strict Criteria):Must have minimum 1 year International Voice (BPO) experienceMust be currently working as a Call Center AgentGraduation is compulsory (exceptions: HSC with 18 months BPO exp).Must be located in Mumbai or Thane only.No long career gaps. Last experience must be in International Voice Agent level only.Qualification & Experience:Graduate & above with 9 months 10 years contact center experience.HSC with 18 months 10 years contact center experience.Interview Process:HR ScreeningV&A (Voice & Accent)Operations RoundINTERESTED Can call or whatsapp on - hidden_mobileRegardsAman

Keyskills :
voice processinternational bpo

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