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Customer Service Executive

0.00 to 3.00 Years   Mumbai City   28 Aug, 2023
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Roles & Responsibilities:
    • Answering client correspondences through email, social media, and by phone.
    • Relaying extensive product information to customers.
    • Closing sales for the company.
    • Filing customer records, including contact information, purchases and billings.
    • Conducting surveys and writing reports based on customer feedback on products and services.
    • Providing customers with clear instructions to resolve issues.
    • Rerouting customer calls to other departments when advanced solutions are needed.
    • Managing orders and ensuring their prompt delivery.Qualification:Graduate FresherHSC + ExperienceRequirements:Good Communication skillsCandidate should be more Inclined towards Customer Relationship / Customer Service

Keyskills :
customer relationshipcustomer issue managementcustomer servicecustomer support

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