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Customer Service Executive

2.00 to 7.00 Years   Mumbai City   02 Jan, 2024
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 4.5 Lakh/Yr
IndustryTextile / Garments / Fashion
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Min 2 yrs of exp incustomerservice.Location. Lower parel. Their head office.It is a 6 days working - Mon to Sat.All F2F interviews only.Position: Customer Experience Executive Frontend TeamABOUT THE ROLE: Assist in providing world-class customer care to customers by supportingthe front end via email, chat and phone. Consistently work with other teams to track, solve and innovate ourprocesses and procedures to provide the best customer care in the world Liaise with production to fix individual customer issues and alterations. Should be empathetic in nature - he must understand the customersproblems and have an intrinsic need to solve for the customers painpoints. Must be able to communicate well orally as well as on email / chats /whatsapp etc.Thanks & Regards,TaranumHR Headhidden_emailHRGlobal HeadHunters (HRGHH LLP Consultancy)

Keyskills :
customer serviceinboundbpochatoutboundcallingcsremails

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