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Customer Service Executive

3.00 to 8.00 Years   Mumbai City   25 Nov, 2024
MARS PETROCHEM PVT LTD
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryOil & Gas / Petroleum
Functional AreaCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    • Follow up with customers regarding outstanding invoices and payment due dates.
    • Maintain accurate records of cash and payment receipts, ensuring proper documentation and compliance with financial controls.
    • Communicate with finance and accounting teams to reconcile payments and ensure accurate billing records.
    • Address any billing discrepancies or issues related to customer payments in a timely and professional manner.
    • Prepare daily or weekly reports on collected amounts, outstanding payments, and payment statuses.

Keyskills :
telecom salesoutbound callingcustomer servicecustomer supportcustomer careinbound callstelesalestelecallingbpo voice

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