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Customer Service Executive

Fresher   Mumbai City   07 Jul, 2026
SCORPION CONTAINERS PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryLogistics / Courier / Transportation
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Customer Support ExecutiveCompany: Scorpion Group Pvt. Ltd.Location: Worli, MumbaiExperience Required: 4-10 YearsIndustry Experience: Logistics Industry Background MandatoryAbout UsScorpion Group Pvt. Ltd. is a leading player in third-party logistics, warehousing, supply chain management, and pharmaceutical packaging solutions with over 25 years of industry expertise. Through its flagship companies including Scorpion Express Pvt. Ltd., the group serves clients across India with innovative, customer-focused logistics solutions and a strong nationwide presence. (Scorpion Group)Key Responsibilities
    • Handle customer queries and provide timely resolutions via calls, emails, and other communication channels.
    • Coordinate with operations and internal teams to ensure seamless shipment execution.
    • Track shipments and provide regular updates to customers.
    • Resolve customer complaints and escalate issues when necessary.
    • Maintain high levels of customer satisfaction and service quality.
    • Prepare reports and maintain customer service records.
    Candidate Requirements
    • 4-10 years of experience in Customer Support within the Logistics industry is mandatory.
    • Excellent communication and interpersonal skills.
    • Strong coordination and problem-solving abilities.
    • Proficiency in MS Office and customer service tools.
    • Ability to work in a fast-paced logistics environment.
    Preferred Candidate
    • Immediate joiners will be preferred.
    • Candidates from courier, freight forwarding, transportation, and supply chain companies are encouraged to apply.
    Apply Now: Send your updated resume to hidden_email

Keyskills :
communication skillscustomer handling

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