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Customer Service Executive

1.00 to 10.00 Years Mumbai City 16 Sep, 2026

AVS MANPOWER CONSULTANCY PRIVATE LIMITED

Job Location	Mumbai City
Education	Not Mentioned
Salary	Not Disclosed
Industry	Insurance
Functional Area	Customer Service (Domestic)
EmploymentType	Full-time

Job Description

We are looking for an experienced and detail-orientedCustomer Service Executivein KandivaliLocation:Mumbai, MaharashtraExperience:1 to 5 YearsSalary:Rs.20,000/- to 30,000/- per monthJD:Handle incoming customer calls efficiently and transfer them to the appropriate departments to ensure prompt resolution.Assess customer requirements attentively and recommend suitable, effective solutions.Manage escalated complaint calls, specializing in operational issues to ensure customer satisfaction.Proactively build and maintain a database of potential customers to support business growth.Prepare and maintain comprehensive daily and weekly call reports across all departments.Audit daily call recordings, maintain MIS tracking, and deliver constructive feedback to managers.Conduct outbound calls to drive and collect Google reviews from satisfied customers.Interested candidates can call on hidden_mobile & send CVs on hidden_mobile

Keyskills :
customer servicecustomer relationship

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Customer Service Executive

Job Description

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