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Customer Service Executive in Mumbai for Top Multinational Companies

Fresher   Mumbai City   03 Aug, 2025
WHITE HORSE MANPOWER CONSULTANCY (P) LTD
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaIT Operations / EDP / MIS
EmploymentTypeFull-time

Job Description

    Job Responsibilities:
    • Work in a call center environment that requires 100% phone-based customer interaction
    • Demonstrate excellent communication, negotiation, and decision-making skills, while staying engaged with our customers
    • Communicate with customers in a metrics-driven environment
    • Navigate multiple technologies while demonstrating resiliency and extreme adaptability in a fast-paced environment
    • Take ownership of each customer interaction while treating them with respect and responding with empathy
    • Work both independently and in a team environment
    • Abide by all applicable regulatory and departmental practices and procedures
    Required qualifications, capabilities, and skills:
    • Minimum of 1 year of customer interaction or customer support experience required, either by phone or face-to-face
    • Minimum of 6 months computer experience required, utilizing multiple computer applications in a Windows-based environment
    • High School Diploma(102), HSC or GED required
    Preferred qualifications, capabilities, and skills:
    • Ability to multitask using a computer and simultaneously provide customer support
    • Comfortable in a fast-paced, consistently changing environment
    • Previous experience working in a Hospitality, Restaurant or Retail industry
    • Have a passion for helping people by solving problems, presenting, and explaining solutions
    Work Schedule:Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends, or night shifts/US-friendly shifts.Specific schedule information will be provided by the Recruiter.To Apply:Please Contact us (Monday to Saturday, 9 AM to 6 PM)Free Job Placement Assistance.White Horse Manpower:Get placed in Fortune 500 companies.Address: #12, Office 156, 3rd Floor, Jumma Masjid Golden Complex,Jumma Masjid Road, Bangalore 560051.Contact Numbers:hidden_mobile / hidden_mobile.

Keyskills :
callingcustomer supportcustomer servicebpovoice processinternational voicecommunication skillsjpmcrotational shift

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