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CUSTOMER SERVICE REPRESENTATIVE

0.00 to 1.00 Years   Mumbai City   14 Sep, 2023
RDS Staffing Services
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Customer Service RepresentativeWarm Greetings From RDS Staffing Services !Hiring International BPO Voice ProcessJob Location - Malad westHSC + 1 year experienceGraduate Fresher /Experience can applyExcellent English communication skills requiredSaalry -17000 to 30000 pm depend upon Process and experience.Job Role - Respond to customer queries in a timely and accurate way, via phone, email or chat Resolve the customer concern to be in line with standards defined basis client policies and guidelines. Energetic, friendly and approachable individuals who that understand the importance of great customer service Can interact effectively with the personnel, tools & resources in the Customer/technical Services team to help resolve customer issues (escalation points, knowledge base tools, internal applications etc.Role: Customer Retention - Voice / BlendedIndustry Type: BPO / Call CentreDepartment: Customer Success,Service & OperationsEmployment Type: Full Time, PermanentJob Types: Full-time, FresherSalary: 17,000.00 - 30,000.00 per monthBenefits: Provident FundSchedule: Night shift Rotational shift UK shift US shiftSupplemental pay types: Performance bonusAbility to commute/relocate: Mumbai, Maharashtra: Reliably commute or planning to relocate before starting work (Required)Education: Higher Secondary(12th Pass) (Preferred)Experience: Customer support: 1 year (Required) total work: 1 year (Preferred) Customer service: 1 year (Preferred)Language: Hindi (Preferred) English (Required)

Keyskills :
operationsservicecustomer successhandle queriesenglish communication

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