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Job Location | Mumbai City |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Media / Dotcom / Entertainment |
Functional Area | Sales / BD,Customer Service (International) |
EmploymentType | Full-time |
Why this Role is important to us:
Customer Success Manager is an individual contributor role in regional structure with direct reporting line towards CSM Lead or Team Leader Sales. CSMs are responsible for building relationship, understanding their business, ensuring customers satisfaction and retention and helping them grow with Infobip services.
Key responsibilities:
Hard skills:
Soft skills:
Culture and work values:
Keyskills :
salescustomer servicecustomer relationsmarketingonboardinguse casescore networkgross profitprofit growthdata cleaningcustomer focusproblem solvingsolution sellinganalytical skillsproject managementcustomer retentionenterprise supportnegot