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Customer Support Associate Airbnb

0.00 to 1.00 Years   Mumbai City   15 Apr, 2025
Wehire Talent Solutions Hiring For AirBNB
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: Customer Support Associate Airbn
    • Salary: Based on your last drawn salary and interview performance (up to 28,000 per month).
    • Location: Malad West, Mumbai, Maharashtra 400090
    • Eligible Areas: Candidates residing between Mira Bhayandar and Churchgate can apply.
    • Shift: 5 days a week with 2 rotational offs
    • Age Limit: Up to 40 years
    • Job Type: Non-target-based, non-sales role purely customer interaction
    Job SummaryWe are looking for passionate and customer-focused professionals to join our Airbnb Customer Support team. In this role, you will handle customer inquiries via calls, emails, and chats, ensuring prompt and effective resolutions while maintaining Airbnbs high service standards.Key Responsibilities
    1. Respond to customer queries through calls, emails, and chat support.
    2. Provide accurate information and effective solutions to customer concerns.
    3. Maintain detailed records of customer interactions and resolutions.
    4. Adhere to company policies, guidelines, and quality standards.
    5. Collaborate with internal teams to resolve escalated or complex issues.
    6. Ensure a seamless and positive customer experience.
    Additional Benefits:
    1. Career growth and professional development opportunities.
    2. A dynamic and supportive work environment.
    Eligibility Criteria
    1. Education: Minimum HSC (12th pass) or Graduate (Freshers are welcome).
    2. Experience: Prior customer support experience is preferred but not mandatory.
    Skills Required
    1. Excellent verbal and written communication skills.
    2. Strong problem-solving abilities with a customer service-oriented mindset.
    3. Ability to work in a fast-paced environment and handle customer concerns professionally.
    Why Join Us
    • Work with a globally renowned brand in the travel and hospitality industry.
    • Be part of a supportive and growth-driven workplace.
    • Gain valuable experience in customer service to enhance your career prospects.
    How to ApplySend your resume to :- wehire108devangshukla@gmail.comFor inquiries, contact us at hidden_mobile

Keyskills :
problem solvingcommunication skillsadaptabilitycustomer servicecustomer caretime managementprofessional servicesconflict resolution

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