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Customer Support Executive International Voice Process

Fresher   Mumbai City, Thane   01 Oct, 2025
Tech Mahindra Ltd
Job LocationMumbai City, Thane
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Customer Support Executive International Voice ProcessLocation:Malad West, MumbaiWorking Days: 5 Days (2 Rotational Week Off)Shift: Rotational shiftsFreshers are welcomeEducation: Graduate or Undergraduate (with relevant experience)Job Responsibilities:Handle inbound and outbound calls from international customers. Provide support for queries related to products, services, or accounts. Maintain high levels of customer satisfaction through effective communication. Document customer interactions and escalate issues when necessary. Meet daily performance targets including call quality and resolution time.Requirements: Excellent spoken English and communication skills. Ability to work night shifts and rotational hours.Benefits: Attractive salary with performance-based incentives.Paid training and career growth opportunities.Supportive work environment and team culture.Interested Candidates can share their CV on umamaheshwarisakthivel.murugan@techmahindra.comOr Call/WhatsApp on hidden_mobile

Keyskills :
customer careinbound processvoice processinternational bpooutbound callingcustomer serviceuk processus processcustomer retention

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