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Customer Support Executive UK Chat Process

1.00 to 10.00 Years   Mumbai City   12 Feb, 2026
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Location: Malad Shift Timings: 12:00 PM- 3:00 AM (Rotational Shifts) Working Days: 5 Days a Week Joining: Immediate joiners onlyWe are hiring Customer Support Executives for a UK-based Chat Process. The role involves handling customer queries through chat and providing timely, accurate, and professional support to ensure a great customer experience.Key Responsibilities:Handle customer interactions via chat for UK customersResolve customer queries related to services, orders, or general supportMaintain a high level of customer satisfaction through effective communicationAdhere to process guidelines and quality standardsDocument customer interactions accuratelyEligibility Criteria:Experience in Chat Process / Customer Service preferredExcellent written and verbal communication skills in EnglishComfortable working in rotational shifts (12 PM 3 AM)Strong problem-solving and customer-handling skillsWillingness for immediate joiningPerks & Benefits:Fixed 5-day working weekCompetitive in-hand salary up to 25,000Exposure to international (UK) processSupportive work environment

Keyskills :
chatprocess

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