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Customer Support Representative

1.00 to 10.00 Years   Mumbai City   07 Feb, 2026
Tech Mahindra Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: Canadian Voice Process Executive Location: Malad Employment Type: Full-time Work Schedule: 5 days working | Rotational shiftsJob DescriptionWe are hiring candidates for a Canadian Voice Process to handle customer interactions efficiently and professionally. The role requires excellent communication skills and prior BPO experience.Key ResponsibilitiesHandle inbound/outbound calls for the Canadian voice processProvide accurate information and resolve customer queries effectivelyMaintain high standards of customer service and call qualityAdhere to process guidelines and shift schedulesEligibility CriteriaMinimum 6 months of BPO experience (mandatory)Excellent verbal communication skills in EnglishAbility to handle voice-based customer interactions confidentlyShift DetailsShift window: 7:00 PM 11:00 AMCandidates must be flexible for 24/7 rotational shiftsCompensationSalary: Up to 5.3 LPAAdditional RequirementsImmediate joiners preferredWillingness to work from the Malad location

Keyskills :
processcustomerservicesupport

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