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Customer Support Specialist

Fresher   Mumbai City   16 Jul, 2025
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre)
EmploymentTypeFull-time

Job Description

    We are seeking skilled and experienced Customer Service Representatives. You will be responsible for providing exceptional customer service to our clients and customers, resolving queries, and ensuring customer satisfaction.Eligibility Criteria -- Graduate/Undergraduate with a minimum of 6 months of international voice process experience- Maximum gap of 3 months in employment; no exceptions- Minimum qualification: Higher Secondary Certificate (HSC)Shift Details -- Shift UK (Afternoon), US (Night ), AUS (Early Morning) //Note : 24/7 Rotational (any 9 hours and 30 minutes of shifts)Salary -- Note: Salary will be discussed and validated based on salary slips*Selection Process:*- Typing test: 30 WPM/95% accuracy- Interview rounds: HR, VNA, and Ops*Key Responsibilities:*- Provide exceptional customer service to clients customers- Resolve customer queries and concerns- Ensure customer satisfaction and loyalty- Meet or exceed performance targets- Collaborate with team members to achieve process goals.

Keyskills :
customer supportinternational call centercustomer service representativesvoice process

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