hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Support Specialist

Fresher   Mumbai City   18 May, 2026
DATRAX SERVICES PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRetail
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Job Title: Customer Support Executive L1 Technical Support Location: Byculla Experience: 1-2 Years Qualification: Graduate Salary: 20,000 25,000 Gross per month Role Type: Full-TimeJob OverviewWe are looking for a dedicated and customer-focused Customer Support Executive (L1 Technical Support) to join our team. The ideal candidate should have good communication skills, basic technical troubleshooting knowledge, and prior experience in handling customer support operations.Key ResponsibilitiesProvide Level 1 technical support to customers via calls, emails, and remote assistance.Handle customer queries and technical issues related to systems, operating systems, and basic software troubleshooting.Resolve customer concerns within the defined timelines and ensure customer satisfaction.Maintain proper documentation and update ticketing systems regularly.Handle approximately 3540 customer calls per day with effective issue resolution.Escalate unresolved technical issues to the concerned higher-level support teams.Ensure professional communication and maintain service quality standards.Required Skills & QualificationsGraduate in any discipline.Minimum 1-2 years of experience in customer support or technical support.Good communication skills in English and Hindi (Intermediate level mandatory).Knowledge of additional South Indian languages will be an added advantage.Basic technical knowledge of:Computers and peripheralsOperating SystemsWindows OS (different versions)Mac OSStrong problem-solving and customer-handling skills.Ability to work in a fast-paced support environment.Preferred Candidate ProfilePositive attitude and willingness to learn.Good interpersonal and listening skills.Ability to manage multiple customer interactions efficiently.Team player with customer-centric approach. Interested candidates can apply with their updated resume on hidden_email

Keyskills :
printersmicrosoft officeoscilloscopelaptopsselling skillscommunication skillstechnical support

APPLY NOW

Customer Support Specialist Related Jobs

© 2019 Hireejobs All Rights Reserved