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Energy & Utility

15.00 to 20.00 Years   Mumbai City   15 Oct, 2019
Adecco India
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Grade/Level : Associate DirectorRoles and Responsibilities Engagement Partner for one of the large APAC Strategic Account. Position is based out of Mumbai, India. Serves as the senior onsite liaison for delivery. Works with the Delivery Partner, in country delivery head and the Client Partner Establishes and builds relationships with appropriate client-side peer(s). Resolves delivery issues. Understands and manages client expectations to result in an exceptional client experience Drives account penetration through proactive selling of Cognizants services, capabilities, and solutions through continuation and extension of existing programs Manage the Bid Vs Did for the account. Works with multiple Engagement Leads from various service lines Review business development artefacts Own the response to opportunities in terms of quality (content and form), timelines and completeness Hands-on management of complex bids and response/ solution of First of a Kind opportunity Ensure adequate coverage and high commitment levels to all Delivery Teams and Client Partners within the SBUs/ Geographies covered Assist Client Partners in Account Planning and execution of these plans Participate in Organizational brand promotion events (such as, Industry forums, Partnership forums, Analyst events) The Candidate will need to possess the following capabilities:

  • Minimum of 15 years of experience in a client facing role or account leadership role
Should have experience managing large engagements or portfolio of customers including multiple service lines. Good experience in large organizational transformational programs. Strong Exposure to SDLC, Agile methodologies
  • PMP & ITIL certification will be an added advantage
  • Broad based capability to demonstrate high client value sensitivity, strategic and value orientation and strong business acumen
  • Highly articulate in communicating value delivered by Cognizant and provide thought leadership to clients for service delivery transformation
  • Capability to manage VP/SVP/CIO level client relationship across geographies
  • Experience in Trading/ Energy Utilities will be a plus
  • Inculcate a culture of grounds up innovation and value creation for clients in service delivery
  • Ability to ably support Client Partner organization for new pursuits
  • Detail-oriented and able to manage and maintain all facets of complex assignments
  • Has worked independently to manage the engagements and respective stakeholders
  • Has owned engagements end to end - Timelines, Deliverables, Budgets/Financials and Metrics
  • Project/strategic planning and business background with understanding of assigned areas of responsibility
,

Keyskills :
strongbusinessacumen servicelines valuecreation brandpromotion businessacumen servicedelivery accountplanning equipmentsupply thoughtleadership clientrelationship tatementsofw ksow ateliaison

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