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Executive - Customer Experience Associate (API Marketing)

1.00 to 10.00 Years Mumbai City 09 Sep, 2026

Job Location	Mumbai City
Education	Not Mentioned
Salary	Not Disclosed
Industry	Others
Functional Area	Not Mentioned
EmploymentType	Full-time

Job Description

Position: Executive Customer Experience Associate (API Marketing) Department: Marketing Location: West SideSupport the API Marketing team in managing customer relationships and ensuring excellent customer experience.Coordinate with internal departments to provide timely support and updates to customers, agents, and business heads.Manage customer data, enquiries, pricing proposals, and communication records.Assist in market analysis, forecasting, budgeting, and preparation of presentations/reports.Handle administrative and coordination tasks, including meetings, MOMs, and documentation.Ensure proactive communication and smooth execution of marketing and sales activities.Requirements:MBA / Bachelors in Pharma, Chemistry, Science, or Commerce.13 years of experience in marketing coordination or customer support (preferably in API industry).Excellent communication, planning, and MS Office skills.Customer-focused, organized, and proactive. .

Keyskills :
customer relationship managementcustomer experiencemarket analysisforecastingbudgetingpresentation skillsreport preparationcoordinationmarketing coordination

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Executive - Customer Experience Associate (API Marketing)

Job Description

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