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Financial Counsellor

1.00 to 6.00 Years   Mumbai City   22 Oct, 2024
PROGENESIS IVF PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.0 - 3.5 Lakh/Yr
IndustryMedical / Healthcare
Functional AreaAllied Health Services
EmploymentTypeFull-time

Job Description

    The Financial Counsellor cum Center Manager is responsible for the financial counselling of patients, helping them understand costs and financing options related to IVF treatments. The role also entails managing the daily operations of the IVF center, ensuring excellent patient service, staff coordination, and center administration. This role requires a strong blend of financial acumen, patient care skills, and operational expertise.Key Responsibilities:1. Financial Counselling:
    • Consultation with Patients:
      • Explain the cost of IVF treatments, packages, and additional services to patients.
      • Provide clear information about insurance, financing options, and payment plans.
      • Help patients apply for financial assistance programs or third-party financing if needed.
    • Payment Management:
      • Collect payments, manage invoices, and ensure timely payment from patients.
      • Coordinate with insurance companies, banks, or other third-party providers for financing options.
    • Cost Estimation:
      • Prepare cost estimates for various IVF procedures and maintain transparency in billing.
      • Track patient payments, outstanding balances, and follow up on overdue payments.
    • Financial Documentation:
      • Maintain detailed records of financial transactions, patient receipts, and patient communications.
      • Ensure compliance with financial policies and guidelines set by the company.
    2. Center Operations Management:
    • Clinic Administration:
      • Oversee the day-to-day operations of the IVF center, ensuring all functions run smoothly and efficiently.
      • Handle staff scheduling, shift planning, and workload management for doctors, nurses, and support staff.
      • Ensure the center meets all legal, regulatory, and healthcare standards.
    • Team Coordination:
      • Lead, mentor, and motivate the clinics staff to maintain a high level of performance.
      • Conduct regular team meetings to review performance, address challenges, and plan patient care.
      • Resolve patient and staff issues as needed to ensure smooth workflows and high patient satisfaction.
    • Inventory and Supplies Management:
      • Monitor the inventory of medical supplies and other resources required for daily operations.
      • Ensure the timely procurement of necessary equipment and consumables for IVF procedures.
    • Facility Management:
      • Ensure the clinic is well-maintained, clean, and adheres to all health and safety standards.
      • Coordinate with maintenance and service providers to ensure the proper functioning of all equipment.
    3. Patient Care and Experience:
    • Patient Experience:
      • Ensure that every patient receives exceptional service throughout their journey at the center.
      • Address patient queries, concerns, or complaints, ensuring timely and satisfactory resolution.
    • Patient Records:
      • Ensure accurate and confidential maintenance of patient medical and financial records.
      • Coordinate with the medical team for timely follow-ups and smooth patient workflows.
    4. Reporting & Compliance:
    • Financial Reporting:
      • Prepare and submit regular financial reports to the senior management regarding payments, outstanding accounts, and revenue forecasting.
    • Operational Reporting:
      • Generate operational reports related to staff performance, clinic operations, and patient satisfaction.
      • Ensure compliance with internal policies and procedures, as well as local regulations and laws governing fertility clinics.
    Qualifications & Requirements:BAMS or BHMS Compulsory

Keyskills :
bhmscounsellingpatient counselingbams

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