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Front Desk Receptionist

1.00 to 3.00 Years   Mumbai City   20 Feb, 2025
Aviyana Ventures Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryMedical / Healthcare
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    Job Title: Front Desk Receptionist ( Female )Industry: Hospital / HealthcareExperience: 1-2 Years (Hospital Industry Only)Location:Kandivali, MumbaiEmployment Type: Full-TimeShift: Rotational ShiftsJob Summary:We are seeking a professional and courteous Front Desk Receptionist to join our hospital team. The ideal candidate will have 1-2 years of experience in the hospital industry and should be comfortable working in rotational shifts. The Front Desk Receptionist will be responsible for managing the front office, assisting patients, handling inquiries, and ensuring smooth administrative operations.Key Responsibilities:
    • Greet and assist patients, visitors, and staff in a professional and friendly manner.
    • Manage patient appointments, registrations, and check-ins.
    • Answer and direct incoming calls to the appropriate departments.
    • Maintain accurate patient records and update information as needed.
    • Handle billing inquiries and process payments.
    • Coordinate with doctors, nurses, and other hospital staff for efficient patient service.
    • Address patient queries and provide necessary information regarding hospital services.
    • Ensure the front desk area is clean, organized, and welcoming.
    • Adhere to hospital policies, confidentiality standards, and safety protocols.
    • Assist in emergency situations by coordinating with relevant hospital personnel.
    Required Qualifications & Skills:
    • 1-2 years of experience as a receptionist in the hospital/healthcare industry.
    • Strong verbal and written communication skills.
    • Proficiency in using hospital management software and MS Office.
    • Excellent organizational and multitasking abilities.
    • Ability to handle high-pressure situations with professionalism.
    • Willingness to work rotational shifts.
    • Customer-focused approach with a warm and welcoming demeanor.

Keyskills :
front office operationsfront deskhospital front deskhospital front officefront desk reception

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