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Front Office Executive

2.00 to 4.00 Years   Mumbai City   15 Jun, 2025
PARASHAR HOSPITALITY SOLUTION PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

    The Summary of the HotelIt is a budget-friendly hotel located in Andheri East, Mumbai, conveniently situated just below the Western Express Highway Metro Station and close to Chhatrapati Shivaji Maharaj International Airport. It offers comfortable, air-conditioned rooms with modern amenities like free Wi-Fi, flat-screen TVs, mini-fridges, and private bathrooms. Guests can enjoy complimentary breakfast and room service, though the hotel lacks a full in-house restaurant. With limited parking and a focus on cleanliness and helpful service, its a practical choice for business and leisure travelers seeking easy access to Mumbais transit hubs.Job Title:Front Office ExecutiveLocation:Andheri East, MumbaiSalary:20,000 - 25,000 per month incentives foodDuty Hours:10 hours per dayShift Type:Straight ShiftWeekly Off:1 day off per week (as per hotel standard)We are seeking a well-presented and customer-focusedFront Office Executiveto join our team. The ideal candidate will be the first point of contact for our guests, delivering a warm welcome and ensuring a smooth check-in and check-out experience.Key Responsibilities:
    • Greet guests warmly and assist with check-in/check-out procedures
    • Manage reservations via phone, email, and OTA portals
    • Coordinate with housekeeping and other departments for guest needs
    • Handle billing and payments accurately
    • Address guest queries and resolve complaints in a professional manner
    • Maintain front desk cleanliness and administrative records
    • Ensure a seamless guest experience from arrival to departure
    Requirements:
    • Prior experience in hotel front office or customer service preferred
    • Strong communication and interpersonal skills
    • Basic knowledge of PMS (Property Management Systems) is an advantage
    • Well-groomed and professional appearance
    • Ability to multitask and work under pressure

Keyskills :
front office operationsfront officefront office management

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