Hiring For Escalation-Blended

2.00 to 5.00 Years Mumbai City 10 Mar, 2024

KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE LIMITED Hiring For Bank

Job Location	Mumbai City
Education	Not Mentioned
Salary	Rs 2.5 - 5 Lakh/Yr
Industry	Banking
Functional Area	Customer Service (Domestic)
EmploymentType	Full-time

Job Description

Location: Andheri East, Mumbai
Qualification: Graduation
Experience: Relevant experience required
Shifts: Rotational day shift for females and rotational shift for males
Salary: Up to 5 LPA (Realistic hike on last drawn salary)
Age - 32
Week off -6 Weekoff in a month

Monitor and respond to Customer inquiries and Complaints on Social media platforms.
Escalate issues to the appropriate departments for resolution.
Provide timely and accurate responses to customers, maintaining a high level of professionalism at all times.
Collaborate with internal teams to ensure prompt resolution of customer issues.
Analyze customer feedback and suggest improvements to enhance the customer experience.Interested can Call or WhatsApp on the below number887967628998hidden_mobile7Regards,HR Knowplicity.

Keyskills :
customer serviceemail processescalations

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Job Description

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