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HIRING FOR UK SALES PROCESS

1.00 to 4.00 Years   Mumbai City   04 Jan, 2025
Tech Mahindra Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    ob Description: Customer Support Executive - UK Voice ProcessCompany: Tech Mahindra LimitedMINIMUM 6 MONTHS OF EXPIRENCE IS MANDATORY REQUIRE IMMEDIATE JOINERS Location: Malad West, Mumbai Working Conditions: Office-based, Rotational Shifts, Rotational Offs Responsibilities:
    • Deliver outstanding customer support through chat interactions, primarily for UK clients.
    • Address customer inquiries, resolve issues efficiently, and ensure high levels of customer satisfaction.
    • Handle international Customers on call chat process providing accurate information and prompt resolutions.
    • Maintain detailed records of customer interactions and feedback through the chat system.
    • Utilize exceptional written communication skills to foster strong relationships with customers and internal stakeholders.
    Qualifications & Requirements:
    • Minimum HSC or equivalent education.
    • At least 6 months of experience in an International VOICE Process.
    • Strong written communication skills in English, with an understanding of UK customer expectations preferred.
    Benefits:
    • Transportation facility provided within boundaries.
    • Opportunities for professional development and career advancement.
    • Positive and inclusive work environment.
    This role is perfect for individuals passionate about delivering an exceptional customer experience! Former employees are welcome to apply, subject to eligibility.Interested candidates are encouraged to reach out to the contact provided below via email or WhatsApp. hidden_mobile or hidden_email

Keyskills :
english languagecommunication skillscustomer serviceinternational sales

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