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Hotel Receptionist

4.00 to 8.00 Years   Mumbai City   17 Apr, 2024
WINMET UNITED ACCESSORIES PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.5 - 6 Lakh/Yr
IndustryHotel / Restaurant
Functional AreaGeneral / Operations ManagementFront Office / Guest Relations
EmploymentTypeFull-time

Job Description

    We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation.Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you.Ultimately, you will help create a pleasant and memorable stay for our guests.Responsibilities
    • Perform all check-in and check-out tasks
    • Manage online and phone reservations
    • Inform customers about payment methods and verify their credit card data
    • Register guests collecting necessary information (like contact details and exact dates of their stay)
    • Welcome guests upon their arrival and assign rooms

Keyskills :
auditcomplaintsavailabilityhotelserviceroomcustomerreservationsgreetingguestsservices

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