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Inbound Customer Service

Fresher   Mumbai City, Thane   19 Oct, 2025
Vibrantzz Management Services Hiring For International BPO
Job LocationMumbai City, Thane
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

    Job Title: Customer Service Executive International BPO (Work From Office)Location: Thane & Malad (WFO)Salary: 21,000 40,000 per monthShifts: Rotational 9 hours window shift US(5:30 pm- 9:30 am), UK(10:30 am- 4:30 am) & Australian(3:00 am- 3:00 pm)Week Offs: Rotational 2 Week OffsJoining: Immediate Joinerspreferred.About the Role We are hiring Customer Service Executives with international BPO experience for our offices in Thane and Malad. The role involves handling international voice processes, supporting US and Australian clients, and delivering excellent customer service.Key Responsibilities
    • Handle inbound and outbound international voice calls.
    • Provide support to US and Australian customers.
    • Resolve customer queries within defined timelines.
    • Maintain quality, compliance, and performance standards.
    Requirements
    • Minimum 1 year International BPO (voice) experience/ Freshers.
    • Excellent English communication skills (spoken and written).
    • Flexible to work in rotational night shifts (US and Australian).
    • Comfortable with rotational 2 week offs.
    • Work from office Thane or Malad.
    • Immediate joiners required.
    Perks & Benefits
    • Salary: 21,000 40,000 per month.
    • Attractive incentives and bonuses.
    • 5-day working with rotational offs.
    • Career growth and international exposure.
    How to Apply Email your CV to: Call/WhatsApp: 73hidden_mobile3

Keyskills :
customer servicevoice processinternational voice processcustomer careinbound processbpocallinginternational bpograduate

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