Inside Sales Executive

Job Description

Job Title: Education Sales Counselor / Inside SalesWork DetailsLocation: On-site, Santacruz, Mumbai (Head Office)Days: 6-day work week (one weekly off on a rolling basis)Timing: 10:00 AM 7:00 PMAbout Raising SuperstarsRaising Superstars is Indias fastest-growing EdTech brand dedicated to unlocking the genius in every child (0-6 years) through screen-free, science-backed micro-learning. With 2 million app downloads and 500,000 paying families across 150 countries, were rewriting the rules of early childhood education five-minute activity at a time.Role OverviewAs a Domestic Inside Sales Executive, you will engage high-intent leads across India, guide parents through the purchase journey, and maximise lifetime value via strategic upselling and cross-selling. Based out of our Mumbai HQ (Santacruz), youll be part of a high-energy team that drives the companys primary revenue engine.Key ResponsibilitiesAreaWhat Youll DoLead Engagement & ConversionCall, WhatsApp, and email inbound leads; perform needs analysis; convert prospects to paying customers for flagship courses.Upsell & Cross-SellRecommend advanced programs, bundles, and learning toys to existing users; achieve monthly revenue targets.Product MasteryDevelop deep knowledge of pedagogy, outcomes, and success stories to deliver confident, consultative pitches.Pipeline ManagementMaintain accurate CRM records; track follow-ups, deal stages, and daily call metrics for clear reporting.Customer ExperienceProvide empathetic, solution-oriented support; resolve queries and coordinate with support teams when needed.Market Feedback LoopShare insights with marketing, product, and activation teams to sharpen campaigns and user journeys.Key Performance Indicators (KPIs)Daily Call Activity: Minimum 80100 connected calls (new follow-ups).Lead Conversion Rate: 1520% of qualified leads converted to paying customers.Monthly Revenue Target: Achievement of assigned sales quota through enrollments.Follow-Up Discipline: 100% CRM updates, timely task completion, and zero lead leakage.Upsell / Cross-Sell Contribution: % of revenue from advanced programs or bundles.Customer Satisfaction: Positive feedback scores from parents post-enrollment.Must-Have QualificationsFluent English & Hindi; clear, engaging phone presence.Candidate should have graduate pass out form any field 1 to 3 years experience in B2C inside sales, telesales, or customer success (EdTech or digital products preferred).Proven record of hitting monthly revenue / conversion targets.Comfortable with a 6-day work week (rolling saturday or sunday off, timing 10am -7 pm).Proficient with CRMs, spreadsheets, and virtual meeting tools.High empathy, consultative mindset, and strong objection-handling skills.Experience in the EdTech sector is a significant plus.Nice-to-HaveFamiliarity with early-years education or parenting products.Exposure to outbound call campaigns or dialer systems.Knowledge of upsell/cross-sell frameworks and data-driven selling.Compensation & BenefitsSalary: 35,000 45,000 per month (negotiable based on experience & market benchmarks).Incentives: Monthly performance-linked incentivesuncapped earning potential.Work Mode: On-site at Santacruz, Mumbai; modern workspace with breakout zones.Perks: Flexible leave policy, learning & development stipend, weekly team huddles & celebrations.Growth PathTop performers can advance to Senior Inside Sales Executive, Team Lead, or Sales Trainer roles within 1218 months, with increased responsibility for strategy, mentoring, and revenue ownership.

Keyskills :
bpoinside salestelesalesb2b sales