hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

International customer service voice

1.00 to 3.00 Years   Mumbai City   15 Jun, 2025
INDO CONSULTANCY
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 1.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaSales / BDCustomer Service (International)
EmploymentTypeFull-time

Job Description

    1) Hiring for Customer service for INTERNATIONAL PROCESS2) Hiring for Sales in for INTERNATIONAL PROCESS3) Hiring for Customer service for Domestic ProcessJob Description*Role/Job Title: Process Associate - Customer Service Voice**GRADUATE**MAX SALARY- 5.5 LPA**Knowledge/Experience**Previous experience,1-2 years of experience in an inbound Customer service environment (Contact Center/Call Center - Preferred)**Insurance understanding/ experience**Job Description*• Experience in attending inbound and making outbound calls• Processing changes on claims system• Adept in comprehending queries and ability to accurately communicate information related to the product• Ability to comprehend scenarios related to the query and make an accurate and informed decision with customer at heart• Timely processing of tasks as per defined targets• Meet required criteria for call quality standards• Possess effective problem solving skills to ensure timely problem recognition and resolution.• Adhere to internal policies to ensure compliance with legal parameters as well as company policies and procedures• Recording and updating customer information via the organization’s internal systems• Resolving customer queries at first point of contact• Influencing and negotiating with customers to ensure a satisfactory outcome for both the company and the customer• Ensure call handling and service quality is maintained• Knowledge of the insurance principles and applied experience - desirable• Understanding of claims life cycle -DesirableCompetencies/Skills:• Should have a working knowledge of computer basics (Word, Excel and PPT)• Good typing skills-----------------------------------------------------------------------------------------*Process : International Voice**SHIELD* (Customer Retentions)Shift Window : 24/7 (Any 9 Hrs)*Working Days : 5 Days Working*Week Offs : Any Two (Rotational week offs)Location - GhansoliGraduate/Undergraduate with minimum 6 months Inbound/Outbond Voice Experience Mandatory*Voice Selects Only(Excellent English Communication)**Salary 30k Inhand* depending on the last drawn package IncentivesRound of Interviews :HROpsVoice VersantNote :*Immediate Joiners Only*------------------*US PHOENIX -Grad/ undergrad (minimum HSC) with mandate 1 year of international voice experience (BPO)Excellent communication skills*Age criteria- 44 years*US shiftsBetween 6pm to 11am*SALARY**Salary between 5L CTC to 5.5L CTC*i) 12 to 18 months of international voice experience upto- 5LPA CTC, 34350ii) Above 18 months of international voice experience upto 5.5LPA CTC, 37,750

Keyskills :
salessales processcustomer service

APPLY NOW

International customer service voice Related Jobs

© 2019 Hireejobs All Rights Reserved