It Manager - Compliance, Contact Centre

Job Description

Were Hiring: IT Manager Compliance (Contact Centre COE)Company: Bajaj Finance LimitedExperience: 34 YearsSalary: Up to 5 LPASend Your Resume-omsai.bura@bizsupportc.comAre you passionate about ensuring data security, compliance, and governance in a fast-paced digital environment Join Bajaj Finance Limited as an IT Manager Compliance (Digital Platforms, Contact Centre COE) and be at the forefront of strengthening our information and physical security controls across our expanding contact centre network.Key Responsibilities:
• Review and analyze internal & external audit reports (Infosec, TPSG, Outsourcing, etc.)
• Identify non-compliance areas and drive timely closure of audit observations
• Track open/closed findings and maintain proper documentation and evidence
• Drive implementation of data security protocols (DLP, encryption, access controls)
• Monitor compliance with Infosec standards such as ISO 27001 & SOC 2
• Validate firewall and endpoint security controls (antivirus, patching, USB restrictions)
• Conduct periodic checks on data handling and physical security (CCTV, access, visitor logs)
• Coordinate with IT, Admin, and Vendor Partners to ensure timely remediation
• Liaise with internal teams to manage incident response and policy adherence
• Deliver training and awareness sessions on compliance and security best practices
What Were Looking For:Bachelors in Computer Engineering / BSc IT / related field3-4 years experience in IT support, information security, or complianceStrong understanding of ISO 27001, SOC 2, and cybersecurity best practicesExcellent communication, stakeholder coordination, and problem-solving skillsIf youre ready to play a key role in ensuring compliance excellence within one of Indias leading NBFCs wed love to hear from you!

Keyskills :
firewalltroubleshootingassetsecuritycompliancenetwork