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Operation Head (E-Commerce Brand Warehouse Manage)

4.00 to 7.00 Years   Mumbai City   19 Oct, 2024
SONA STAR HEALTHCARE LLP
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 4.5 - 6 Lakh/Yr
IndustryInternet / E-Commerce
Functional AreaProduct ManagementInternet Marketing
EmploymentTypeFull-time

Job Description

    JOB Review-The E commerce Head will be responsible for developing and implementing E commerce strategies to enhance online sales, wearehouse managemnet, dispatch iteam handling improve customer engagement, and increase brand visibility across digital channels. The role requires a blend of creativity, analytical thinking, and strong leadership skills to manage the entire E commerce operation and ensure alignment with the overall business goals.and also Manage Warehouse.Key Responsibilities:
    • Strategy Development:Define and execute the overall ecommerce strategy, focusing on growth, customer acquisition, retention, and maximizing revenue.
    • Website Management:Oversee the design, development, and optimization of the companys ecommerce platform for seamless customer experiences across web and mobile.
    • Dispatch Management,Inventory Management, Warehouse managment, Dispatch Iteam.
    • Product Management:Ensure the timely upload and management of product listings, categories, and descriptions. Optimize product offerings based on demand and trends.
    • Sales & Revenue Management:Set sales targets, monitor key ecommerce performance metrics, and optimize product listings and promotions to achieve revenue goals.
    • User Experience & Customer Journey:Continuously enhance the customer experience by improving website usability, checkout process, and post-purchase engagement.
    • Inventory & Logistics Coordination:Collaborate with supply chain, inventory, and logistics teams to ensure efficient product availability and timely order fulfilment.
    • Data-Driven Decision Making:Analyze data related to website traffic, conversions, and customer behavior. Use insights to optimize performance and implement targeted marketing strategies.
    • Team Leadership:Lead, mentor, and manage a cross-functional team, including marketing, customer service, and IT, to achieve ecommerce business objectives.
    • Partnerships & Collaborations:Work closely with external vendors, payment gateways, and third-party services to enhance platform functionality and service quality.
    • Innovation:Stay updated with the latest ecommerce trends, technologies, and customer preferences to introduce innovative solutions and improvements to the ecommerce ecosystem.

Keyskills :
warehouse managementdispatch planningbrand managementecommerce developmentoperations managementoperational head

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