Professional Services Engineer

Job Description

Were seeking a Professional Services Engineer to join our Technical Solutions team in Boston.In this role, youll be pivotal in implementing customized solutions for our clients, enabling seamless data migration and integration into their IT environments. Youll develop integrations, conduct data migrations, create custom reports, and consult on SSO and API usage.Your technical expertise will directly impact our clients success and satisfaction with our product. If youre a skilled developer with a passion for problem-solving and customer service, wed love to have you on board.ResponsibilitiesDevelop and implement customized integrations for clientsPerform data migrations and create custom SQL reportsImplement new internal tools, including requirement gathering and technical designConfigure technical account settings and customized features for customersProvide SSO and API consultations and troubleshootingCommunicate effectively with non-technical teams and clientsPerform feasibility analysis for technical deliverablesParticipate in customer calls for technical support and requirement gatheringImplement improvements to technical infrastructure and refactor codebaseReview Statements of Work for technical deliverables

Keyskills :
developmentcustomercrmtechnicalsupportwindowslinuxhealthsatisfactiontroubleshootleveragedservicesprofessional