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Receptionist

2.00 to 3.00 Years   Mumbai City   08 Feb, 2024
Ramee Group of Hotels
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryHotel / Restaurant
Functional AreaFront Office / Receptionist
EmploymentTypeFull-time

Job Description

    Job Summary:The receptionist serves as the first point of contact for visitors, clients, and employees, providing excellent customer service and administrative support. They are responsible for managing the front desk area, answering phone calls, directing inquiries, and handling correspondence.Key Responsibilities:
    1. Greeting Visitors:Warmly welcome visitors, clients, and employees as they arrive at the office or facility. Provide assistance, answer questions, and direct them to the appropriate person or department.Answering Calls:Manage incoming calls, route calls to the appropriate individuals or departments, take messages, and provide basic information about the organization or services offered.Managing Front Desk:Maintain a tidy and organized front desk area, ensuring that it is presentable and stocked with necessary supplies such as visitor badges, stationery, and informational materials.Administrative Support:Provide general administrative support such as scheduling appointments, managing calendars, handling mail and courier deliveries, and assisting with various administrative tasks as needed.Booking Meetings:Coordinate meeting room bookings, arrange conference calls, and assist with setting up meeting rooms for internal and external meetings.Handling Correspondence:Manage incoming and outgoing mail, including sorting, distributing, and processing mail and packages. Assist with preparing outgoing mail and packages as required.Maintaining Records:Maintain visitor logs, sign-in sheets, and other relevant records. Assist with data entry tasks and maintain electronic and physical filing systems.Security Procedures:Enforce security procedures by monitoring access to the premises, issuing visitor badges, and ensuring compliance with security protocols.Assisting Other Departments:Provide support to other departments as needed, including assisting with administrative tasks, coordinating office activities, and collaborating on special projects.
    Qualifications and Skills:
    • High school diploma or equivalent; additional certification in office administration or related field is a plus.Proven experience as a receptionist or in a similar role, preferably in a professional office environment.Excellent communication skills, both verbal and written, with a friendly and professional demeanor.Strong interpersonal skills and the ability to interact effectively with individuals at all levels.Proficiency in Microsoft Office suite (Word, Excel, Outlook) and experience with office equipment such as phone systems and printers.Strong organizational and multitasking abilities, with attention to detail and the ability to prioritize tasks effectively.
    Location - Santacruz(Western Line) Mumbai

Keyskills :
front officefront deskanswering calls

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