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answering calls Job Openings

Showing 0 - 50 of 13544 Jobs

Hiring for Quality analyst

IZEE MANPOWER CONSULTANCY PVT LTD 1.00 to 10.00 Years Pune, Bangalore 25 Aug, 2026

Role Information

Position Summary

Technical Support Engineer

AWINMO INDIA MARKETING PRIVATE LIMITED 1.00 to 10.00 Years Pune, BangaloreBangalore, Chennai, Noida, Hyderabad, Kolkata, Gurugram, Mumbai City, Delhi 25 Aug, 2026

technical troubleshooting

Hvac Technician

UNITED CARGO LOGISTIC 1.00 to 10.00 Years Pune, BangaloreBangalore, Noida, Chennai, Hyderabad, Gurugram, Kolkata, Mumbai City, Delhi, AndamanN 25 Aug, 2026

International Sales Executive (AT & T Inbound Voice Process)

Sharda Consultancy Services Hiring For SHARDA CONSULTANCY 1.00 to 10.00 Years Noida 25 Aug, 2026

Hiring for

Process:

Gender:

Experienc...
us processnight shifttechnical supportcustomer serviceinternational salesinbound voice processinbound callssales executive

Field Sale Officer 35K Monthly
ATS Infovision Hiring For BFSI 1.00 to 10.00 Years Noida, DelhiDelhi, Faridabad, Varanasi, Lucknow, Patiala, Gurugram, Jalandhar, Ludhiana, Chandigarh 25 Aug, 2026

Dear Candidates , We are a leading Job Consultancy and presently Hiring for BFSI Sector for Filed sales jobs Package is upto 35000 per Months i.e. UPTo 4.00 Lakhs per annum Along with The salar...
agency developmentlife insuranceinsurancedirect salesagency salessalesfield salesagency channel

Hiring Front Desk
The Bombay Skin Clinic 1.00 to 10.00 Years Mumbai City 25 Aug, 2026

Were Hiring: *Front Desk Executive* | The Bombay Skin Clinic * Location: Bandra, Andheri and Kemps corner * *Key Responsibilities:* 1 Front Des...
appointment schedulingbillingguest handlingfront officepatient handlingfront desk receptionguest relationship executivepatient care executivereceptionist

Hiring Front Desk / Reception
The Bombay Skin Clinic 1.00 to 10.00 Years Mumbai City 25 Aug, 2026

Were Hiring: *Front Desk Executive* | The Bombay Skin Clinic * Location: Andheri , Bandra and kemps corner* Competitive Salary | Career Growth | Professional Work Environment Key Respo...
guest relationsguest handlingfront deskfront office managementguest servicepatient care executivescheduling appointmentreceptionist

Customer Service Executive
Roche International 1.00 to 10.00 Years Mumbai City 25 Aug, 2026

tomer service representatives are often a clients primary point of contact with a company. The duties and responsibilities of a CSR include managing incoming calls and customer service inquiries,...
customer servicecustomer relationship management

Customer Service Executive (International BPO
Hire The Fire 1.00 to 10.00 Years Mumbai City 25 Aug, 2026

Hiring: Customer Service Executive (International BPO) communication skillsvoice processinternational bpo

Personal Assistant
C S Creative Solutions 1.00 to 10.00 Years Mumbai City 25 Aug, 2026

Manage calendars, appointments, meetings, and daily schedules.

Coordinate personal and professional commitments.

Handle emails, phone calls, correspondence, and doc...
excelmicrosoft word

Hvac Technician
UNITED CARGO LOGISTIC 1.00 to 10.00 Years Mumbai City, PunePune, Bangalore, Noida, Chennai, Hyderabad, Gurugram, Kolkata, Delhi, AndamanNicoba 25 Aug, 2026

We are looking for a detail-oriented HVAC Technician to help us install, maintain and repair heating/cooling systems. The ideal candidate will have experience in cleaning air quality equipment an...
supportmaterialsprototypeproceduresengineeringtoolsconstructiondatatechnicalcollectionasphaltequipmentprojectstest

Investment Counsellor
Money Honey Financial services Pvt LTD 1.00 to 10.00 Years Mumbai City 25 Aug, 2026

JD: Investment Specialist Company Profile: We are a one-stop financial services shop, widely known for quality of its advice, personalized service and cutting-edge technology...
financial advisoryfinancial planninginvestmentcommunication skillsinvestment advisory

Phone Banking Officer
KNOWPLICITY RECRUITMENT AND TRAINING CONSULTANCY PRIVATE LIMITED 1.00 to 10.00 Years Hyderabad, Chennai 25 Aug, 2026

Hiring | Phone Banking Officer Bank Payroll
Join a Leading Bank and Build Your Career in Banking Customer Service We are hiring Phone Banking Officers ...
customer relationshipcustomer carecustomer service representativesupsellinginboundbanking processphone bankingcustomer supportcustomer service

International Banking Customer Care Executives for HYDERABAD & BLORE
WHITE HORSE MANPOWER CONSULTANCY (P) LTD 1.00 to 10.00 Years Hyderabad, Bangalore 25 Aug, 2026

Position
Banking Customer Care Executive / Customer Se...
banking bpobanking voice processbanking customer care banking customer servicecustomer service executive

Opening for Sales Manager In Life insurance
stepup hr services 1.00 to 10.00 Years Hyderabad, Chennai 25 Aug, 2026

Join one of Indias leading life insurance companies and build a rewarding career in sales. As a Recruitment Development Manager (RDM), you will recruit, train, and develop a team of Life Insuranc...
salesdirect marketingdirect sales

Crm Executive
CentoTech Services Private Limited 1.00 to 10.00 Years Hyderabad 25 Aug, 2026

Job Description (JD) Senior Executive CRM Collections (Real Estate)
Job Title: Senior Executive CRM Collections Department: Customer Relationship Manage...
erpsales

international voice process
Udyora Careers 1.00 to 10.00 Years Hyderabad 25 Aug, 2026

international voice process

Experience: minimum 2 years experience in international voice include 6 months in international telecom (mandatory)
...
technical supporttelecominternational bpo

Call Center Representative
DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED 1.00 to 10.00 Years Hyderabad, ChinaChina, Austria, Canada, AndamanNicobar, Port Blair, Anantpur, Guntur, Bangalore, Che 25 Aug, 2026

We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emai...
buildingteamworkcollaborationrelationshipcustomerresolutioncomplaintsservicehandlingconflictlisteningattentionactive

hiring for aAxis Max Life SPAC / Direct Channel
EKLAVYA PLACEMENTS 1.00 to 10.00 Years Gurugram, DelhiDelhi, Amritsar 25 Aug, 2026

Axis Max Life SPAC / Direct Channel

Generate leads through direct customer interaction, references, calls, and field activities.

Understand cus...
banking salesinsurance broking

Customer Support Representative
Jobs Territory 1.00 to 10.00 Years Gurugram, DelhiDelhi, Noida 25 Aug, 2026

Handle customer queries through calls, emails, chat, and other communication channels. Understand customer concerns and provide accurate solutions. Resolve complaints and issues professionally ...
voice processcustomer service

Call Center Representative
DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED 1.00 to 10.00 Years Gurugram, ChinaChina, Austria, Canada, AndamanNicobar, Port Blair, Anantpur, Guntur, Bangalore, Chen 25 Aug, 2026

We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emai...
buildingteamworkcollaborationrelationshipcustomerresolutioncomplaintsservicehandlingconflictlisteningattentionactive

Billing Clerk
DPSA SERVICES PRIVATE LIMITED 1.00 to 10.00 Years Gurugram 25 Aug, 2026

Job description: Job Summary We are looking for a responsible and proactive person to managebilling, attendance tracking, client coordination, and field-level operationsfor our...
security servicesbillingesicgstepfexcelaccount executive

Call Center Representative
DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED 1.00 to 10.00 Years China, AustriaAustria, Canada, AndamanNicobar, Port Blair, Anantpur, Guntur, Bangalore, Chennai, Tir 25 Aug, 2026

We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emai...
buildingteamworkcollaborationrelationshipcustomerresolutioncomplaintsservicehandlingconflictlisteningattentionactive

Call Center Representative
DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED 1.00 to 10.00 Years China, AustriaAustria, Canada, AndamanNicobar, Port Blair, Anantpur, Guntur, Bangalore, Chennai, Tir 25 Aug, 2026

We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emai...
buildingteamworkcollaborationrelationshipcustomerresolutioncomplaintsservicehandlingconflictlisteningattentionactive

Marketing & Business Development Manager Power Transmission & Solar
VISHAL PIPES LIMITED 1.00 to 10.00 Years Delhi 25 Aug, 2026

Identify and develop new business opportunities across transmission line towers, GSS structures, and solar Module Mounting Structures (MMS) for EPC companies, developers, and government ...
power transmissionmarketingsolarepc projectsubstationsteel fabricationsteel structures

Hvac Technician
UNITED CARGO LOGISTIC 1.00 to 10.00 Years Delhi, NoidaNoida, Bangalore, Chennai, Hyderabad, Gurugram, Kolkata, Pune, Mumbai City, AndamanNicob 25 Aug, 2026

We are looking for a detail-oriented HVAC Technician to help us install, maintain and repair heating/cooling systems. The ideal candidate will have experience in cleaning air quality equipment an...
supportmaterialsprototypeproceduresengineeringtoolsconstructiondatatechnicalcollectionasphaltequipmentprojectstest

Service Technician
Talntworx Technologies Private Limited 1.00 to 10.00 Years Chennai 25 Aug, 2026

Location: Velachery | Porur | Tambaram | Avadi | Kellys | T. Nagar | Adyar No. of Positions: 7 Salary: 20,000 25,000 Net Take-Home Additional Incentives: Approx. 2,000 3,000/month NPS Incenti...
service center operationscustomer handlingservice engineeringfield servicefield service engineeringcustomer service operationsafter-sales serviceelectrical/electronic troubleshooting

Call Center Representative
DHANVANTARILOKASIRI BIOTECH PRIVATE LIMITED 1.00 to 10.00 Years Chennai, TirupatiTirupati, China, Austria, Canada, AndamanNicobar, Port Blair, Anantpur, Guntur, Ban 25 Aug, 2026

We are looking for a skilled and professional Call Center Representative to join our Customer Services team. Your primary role is to provide assistance to our clients through phone calls and emai...
buildingteamworkcollaborationrelationshipcustomerresolutioncomplaintsservicehandlingconflictlisteningattentionactive

Hiring for ,Pre sales,Inside Sales / Telesales
IZEE MANPOWER CONSULTANCY PVT LTD 1.00 to 10.00 Years Bangalore, Hyderabad 25 Aug, 2026

Hi, Job Summary We are looking for an Inside Sales / Telesales Executive to engage with customers through inbound phone and chat interactions, understand their requirements, ide...
pre salesinside salessmb sales

Bpo Associate
KADTECH HR SOLUTIONS 1.00 to 10.00 Years Bangalore 25 Aug, 2026

Key Responsibilities:

Make outbound calls to prospective customers and generate sales.

Explain products/services and address customer queries.

Foll...
bpo hiringcommunicationgoodenglish

Senior Sales Manager (Corporate Sales)
TALENT MAX HR & MANGAGEMENT CONSULTANT Hiring For Softberry Technology Private Limited 1.00 to 10.00 Years Bangalore 25 Aug, 2026

Job Description Senior Sales Manager (Corporate Sales)

Position Senior Sales Manager Corporate Sales
Department Sales & Business Development
Location Bengaluru
Repo...
deal closuresales presentationsb2b salesmanaging enterprise

Lead Generation Executive - Bangalore
Manipal Group 1.00 to 10.00 Years Bangalore 25 Aug, 2026

Role Overview The Lead Generation Executive is responsible for identifying potential customers, initiating contact, and nurturing leads to support the sales pipeline. This role focuses on researc...
lead generationcrm

Operations Management
FUTURZ STAFFING SOLUTIONS PRIVATE LIMITED 1.00 to 10.00 Years Bangalore 25 Aug, 2026

Another opportunity *walking interview on 20 and 21 august* *3 months contract* Bangalore flipkart off role 80 open positions ( Operation, data management, supply and logistics operations , ...
sales operationsmisoperational supportvoice supportcoordinationseller representationsales support

Business Development Executive - Night Shift - Freshers Only (Visakhapatnam)
Rapport Talents, a Primo Talents 1.00 to 10.00 Years Vijayawada 24 Aug, 2026

Were a US-based IT staffing firm hiring early-career candidates as Business Development Executives for the US market. This is an entry-level launchpad full training provided, minimal to no prior ...
salesbusiness developmentcommunicationCRM

Sr Technical Specialist
WebTech Software Solutions 1.00 to 10.00 Years Vijayawada, RajahmundryRajahmundry, Kakinada, Nellore, Kurnool, Kavali, Tirupati, Amalapuram, Bangal 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
telesalestechnical recruitmenttechnical processtechnical supportcustomer supporttechnical voice process

Technical support voice
WebTech Software Solutions 1.00 to 10.00 Years Vijayawada, RajahmundryRajahmundry, Kakinada, Nellore, Kurnool, Tirupati, Kavali, Amalapuram, Bangal 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
telesalesvoice process

TSE Executive
WebTech Software Solutions 1.00 to 10.00 Years Vijayawada, RajahmundryRajahmundry, Kakinada, Nellore, Kurnool, Kavali, Tirupati, Amalapuram, Bangal 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technologynon voicetechnical helpdesktechnical supporttechnical voice processtechnology transfer

Technical Support Specialist
WebTech Software Solutions 1.00 to 10.00 Years Vijayawada, RajahmundryRajahmundry, Kakinada, Nellore, Kurnool, Kavali, Tirupati, Amalapuram, Bangal 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technical processcustomer supportvoice processtechnical supporttechnical voice processtechnical recruitment

Technical Support Associate
WebTech Software Solutions 1.00 to 10.00 Years Vijayawada, RajahmundryRajahmundry, Kakinada, Nellore, Kurnool, Kavali, Tirupati, Amalapuram 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technologytechnical helpdesktechnical supporttechnology transfertechnical voice process

Technical support - Non Voice
WebTech Software Solutions 1.00 to 10.00 Years Vijayawada, RajahmundryRajahmundry, Kakinada, Nellore, Kurnool, Kavali, Tirupati, Amalapuram, Bangal 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
desktop computerslaptopstelesalestechnical processdesktop supportcustomer support

Cross Technology Service Delivery Field Support Engineer (L1)
NTT Ltd 1.00 to 10.00 Years Vadodara 24 Aug, 2026

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference t...
technical supporttroubleshootingremote supportEMCCCNAJuniperCiscoNetApp

Junior Technical Support Associate
WebTech Software Solutions 1.00 to 10.00 Years Tirupati, HyderabadHyderabad, Rajahmundry, Kurnool, Kavali, Nellore, Vijayawada, Kakinada, Amalapura 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technology transfertechnologytechnical supporttechnical voice process

Technical Support Specialist
WebTech Software Solutions 1.00 to 10.00 Years Tirupati, HyderabadHyderabad, Rajahmundry, Kurnool, Kavali, Nellore, Vijayawada, Kakinada, Amalapura 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technical processcustomer supportvoice processtechnical supporttechnical voice processtechnical recruitment

Technical support Executive
WebTech Software Solutions 1.00 to 10.00 Years Tirupati, HyderabadHyderabad, Rajahmundry, Kurnool, Nellore, Kavali, Vijayawada, Kakinada, Amalapura 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
telesalestechnical processtechnical supporttechnical voice processvoice processtechnical recruitment

Technical Support Associate
WebTech Software Solutions 1.00 to 10.00 Years Tirupati, RajahmundryRajahmundry, Kurnool, Nellore, Kavali, Vijayawada, Amalapuram, Kakinada 24 Aug, 2026

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technologytechnical helpdesktechnical supporttechnology transfertechnical voice process

Business Development Operations Manager
CoreNest HR Solutions 1.00 to 10.00 Years Surat 24 Aug, 2026

Business Development & Operations Manager Location: Vesu, Surat (Work from Office) Experience: 13 Years (Minimum 12 Years in Sales/Business Development) Salary: 20,000 25,000 Performance Incenti...
SalesBusiness DevelopmentClient Relationship ManagementCommunicationTeam ManagementCRM ManagementDatabase Management

For Deputy Manager (IMF and APC Channel | Life Insurance) salary upto 7Lac
Niyukti Management Consultants Hiring For Niyukti Management Consultants 1.00 to 10.00 Years Surat, AhmedabadAhmedabad, Bhubaneswar, Jorhat, Gwalior, Siliguri, Raipur, Mathura, Moradabad, Durga 24 Aug, 2026

JOB For Deputy Manager (IMF and APC Channel | Life Insurance) salary upto 7Lac Industry: Life Insurance life insurancedistribution managerassistant branch manageragency managerunit sales managersales executivesr.sales managerchief business managerassociates partner sourcing

Inside Sales Executive
ETCIO - Cloud Data Center 1.00 to 10.00 Years Bangalore 24 Aug, 2026

You are seeking a dynamic Inside Sales Executive to join the Marketing team at Ginesys, a leading omnichannel suite of solutions for the retail sector. As an Inside Sales Executive, your role will...
Sales DevelopmentLead QualificationCustomer Relationship ManagementMarket ResearchCommunication SkillsInterpersonal SkillsCRM Software

Sales Manager - B2C Premier Institute
TeamLease Edtech 1.00 to 10.00 Years Noida 24 Aug, 2026

Role Overview: We are looking for a Sales Manager to lead admissions, revenue growth, and team performance for executive education programs. The ideal candidate should have experience managing ...
sales managementteam managementadmissionstarget achievementsales trainingdata analysisteam coachinganalytical skillsrevenue growth

B2B Sales Manager Brand-Owned Social Networks Software
CROWCH 1.00 to 10.00 Years Ahmedabad 24 Aug, 2026

CROWCH is building private, brand-owned social network software for companies that want to create deeper engagement with their audiences, employees, and communities. We help brands launch their ow...
B2B salesconsultative sellingcorporate communicationrelationship buildingclient engagementproposal preparationnegotiationsales pipeline management

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Hiring: Customer Service Executive (International BPO) communication skillsvoice processinternational bpo

Hiring | Phone Banking Officer Bank Payroll

Position

Job Description (JD) Senior Executive CRM Collections (Real Estate)

Axis Max Life SPAC / Direct Channel Generate leads through direct customer interaction, references, calls, and field activities. Understand cus... banking salesinsurance broking

Job Description Senior Sales Manager (Corporate Sales)

Position Senior Sales Manager Corporate Sales

Department Sales & Business Development

Location Bengaluru

Repo... deal closuresales presentationsb2b salesmanaging enterprise

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... telesalestechnical recruitmenttechnical processtechnical supportcustomer supporttechnical voice process

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... telesalesvoice process

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... technologynon voicetechnical helpdesktechnical supporttechnical voice processtechnology transfer

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... technical processcustomer supportvoice processtechnical supporttechnical voice processtechnical recruitment

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... technologytechnical helpdesktechnical supporttechnology transfertechnical voice process

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... desktop computerslaptopstelesalestechnical processdesktop supportcustomer support

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... technology transfertechnologytechnical supporttechnical voice process

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... technical processcustomer supportvoice processtechnical supporttechnical voice processtechnical recruitment

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... telesalestechnical processtechnical supporttechnical voice processvoice processtechnical recruitment

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities Handle customer queries v... technologytechnical helpdesktechnical supporttechnology transfertechnical voice process

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Axis Max Life SPAC / Direct Channel

Generate leads through direct customer interaction, references, calls, and field activities.

Understand cus...
banking salesinsurance broking

Repo...
deal closuresales presentationsb2b salesmanaging enterprise

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
telesalestechnical recruitmenttechnical processtechnical supportcustomer supporttechnical voice process

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
telesalesvoice process

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technologynon voicetechnical helpdesktechnical supporttechnical voice processtechnology transfer

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technical processcustomer supportvoice processtechnical supporttechnical voice processtechnical recruitment

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technologytechnical helpdesktechnical supporttechnology transfertechnical voice process

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
desktop computerslaptopstelesalestechnical processdesktop supportcustomer support

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technology transfertechnologytechnical supporttechnical voice process

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technical processcustomer supportvoice processtechnical supporttechnical voice processtechnical recruitment

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
telesalestechnical processtechnical supporttechnical voice processvoice processtechnical recruitment

Job description Hiring for TOP bpos in Bangalore Technical Support/VOICE Roles and Responsibilities

Handle customer queries v...
technologytechnical helpdesktechnical supporttechnology transfertechnical voice process