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Sales & Order Processing Executive

2.00 to 4.00 Years   Mumbai City   13 Dec, 2023
HAPPY SQUARE OUTSOURCING SERVICES PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryFMCG / F&B
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    URGENT HIRING for Sales & order processing executiveEmail ID: hidden_emailContact : hidden_mobileLocation- MumbaiExperience 2- 3 yearsSalary range upto 3.6lpaResponsibilties
    • Responsible for entire retail sales in Mumbai, Navi Mumbai & at times outside Mumbai as per requirement
    • Selling/ Promoting products to retailers both small and large.
    • Visiting the retailers and all retail outlets on regular basis
    • Analyzing the sales performance and solving the problems
    • Maintain Existing Customers through good communication and negotiation skills
    • Developing new customers in the designated area
    • Ensuring Targeted distribution & display of products as per approved promotional Plans
    • Anchoring achievement of Volume and Value targets by Month, QTR & Year
    • Making a daily sales report and keeping a log and timely reporting to the sales manager
    • Maintain secondary sales report and timely coordination with Distributors / Retailers for placing correct PO
    • Processing of Customer Orders received through Web & mail.
    • Responsible for complete order execution such as preparing order forms for production, packing list, Invoice and other related documents.
    • Ensure accurate and timely delivery of orders.
    • Answering calls politely and professionally to provide information about services and products.
    • Record all order details in the database.
    • Follow up to ensure that appropriate action has been taken on customer requests and complaints.
    • Provide highest level of customer service and support to Customer.
    • Preparing daily / weekly / monthly reports
    • End-to-end management of orders, from order initiation to the final delivery
    • Act as a facilitator between operations team and the end customer
    • Improve the overall end consumer experience
    • Take customer calls and enable smoother order processing
    Qualifications
    • Good Microsoft Excel skills.
    • Should be a good team player.
    • Good communications skills.
    • Good listener and active problem solving skills.
    • Honesty, reliability and punctuality is a must
    • Ability to draft clear and concise email responses.
    • Ability to handle pressure and work on tight deadlines.
    • Having an efficient way of Handling Problems.
    • Curious by nature who not only loves to work but also understands the industry dynamics
    Location: Mumbaihidden_emailContact : hidden_mobile

Keyskills :
coordinationnegotiation skillsorder processingcustomer serviceexcelretail salesproductionmicrosoft

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