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Senior Customer Service Representative

Fresher   Mumbai City   31 Mar, 2026
Tech Mahindra Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Tech MahindraIs hiring for International Voice Process Executive for its Canadian, Australian, Ireland etc. we are looking for candidate with excellent communication skills who can effectively handle international customer interaction and provide high quality service.Key Responsibility
    1. Handle inbound/ outbound calls from international customers.
    2. Provide accurate information and resolve customer queries.
    3. Maintain Professional communication and satisfaction.
    4. Follow company guideline and process protocols during calls.
    5. Documents customer interaction and maintain records.
    Eligibility Criteria
    1. Excellent communication skills.
    2. Good software knowledge.
    3. Ability to work in Night Shifts.
    4. 5 Days working with 2 rotational week-off.
    5. Need Immediate Joiners.

Keyskills :
communication skillsvoice processdomestic bpointernational bpoleadership skillslead generationcrm management

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