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Senior Functional Consultant - Salesforce BA

Fresher   Mumbai City   18 May, 2026
Taggd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryManufacturing
Functional AreaApplication Programming / Maintenance
EmploymentTypeFull-time

Job Description

    Job DescriptionKey Responsibilities:
    • Participate in sessions with Salesforce.com customers and other team members to understand Business Requirements and Business Processes.
    • Document and analyze required information and data
    • Prepare requirements, specifications, business processes and recommendations
    • Elicit Functional Requirements through various communication channels
    • Creation and delivery of requirements, planning documentation, features and functional specifications, business process flow design, and recommendations on scope
    • Configure and customize Salesforce.com Sales and Service applications.
    • Initiate, drive and deliver effective experiences in partnership with distributed cross-functional teams to ensure all aspects of the architectural vision are communicated, supported and delivered to the highest standards.
    • Excellent understanding of Salesforce best practices.
    • Exhibit creativity and resourcefulness at problem-solving while collaborating and working effectively.
    • Perform research and implement best practices into problem avoidance and continuous improvement.
    Desired Candidate Profile
    • Deep functional or technical expertise in applications on the Salesforce platform Sales Cloud, Service Cloud.
    • Strong understanding of Salesforce capabilities and their applicability to solving complex business problems.
    • Solid understanding of SDLC processes and experience working on Agile projects with distributed teams.
    • Experienced in establishing best development practices and someone who always strives for continuous improvement.
    • Proven track record of designing, developing and implementing enterprise level salesforce solutions.
    • Continuous and persistent learner, Good communicator
    • Potential or experience in people coordination skills.
    • Good project methodology or experience in previous projects
    • Good communication skills

Keyskills :
business requirementssalesforcesdlcbusiness analystbusiness processessales cloud

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