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ServiceNow Administration

3.00 to 6.00 Years   Mumbai City   04 Sep, 2023
Pentagon Consultancy Services
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other SoftwareAdministration / Facility / Transport
EmploymentTypeFull-time

Job Description

    Job Title : ServiceNow Administration Job ID : hidden_mobilePosted on : 10-03-2015Designation : ServiceNow AdministrationExperience : 3 to 6 yrsLocation : Mumbai/PuneSalary : Industry StandardClient Name : MNCEducation : GraduationSkills : ServiceNow, Server Administration, ITILPriority : HOTDescription : Handled multiple projects for IT Service Management (ITSM) tools implementation and customization based on ITIL best practices and project management based on PMI best practices- Design of workflows of the processes in Service-Now.- Configure Service-Now tool for the defined processes.- Design and develop scripts for any customization required.- Technical implementation and support of various service-now modules- Maintain service now instances including:- Building, testing, rolling out new workflow- Building, running reports on a regular basics- Troubleshooting Expertise in Discovery/CMDB.Experience on integration of SNOW with other tools like TROUX etc. Core Skills- ITSM Tool implementation, Administration and Management- ITIL Process design & implementation- ITSM Tool customization and scripting knowledge- Good knowledge of database technologies Professional Certifications:- ITIL V3 Foundation (Required)- ITIL V3 Intermediate (Desired)Service-Now Administration (Desired) Technical Skills ITSM Tools:- Working knowledge of tools such as HP Service Manager, Service Now, BMC Remedy & CA Service Desk.- Expertise with MS Excel for reporting, tool creation and scripting. Education Bachelor of Engineering in any discipline.Apply Now,

Keyskills :
hp service managerit service managementbmc remedyitil processv3 foundationprocess designtechnical skillsproject managementservice managementserver administrationitil v3itilitsmbmc

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