ServiceNow ITSM Developer

Job Description

### Job Title: ServiceNow ITSM Developer**Location:** Pan India **Experience:** 6-12 years **Job Type:** Full-time****We are seeking a skilled ServiceNow ITSM Developer to join our dynamic team. The ideal candidate will have a strong background in IT Service Management and hands-on experience in developing, configuring, and customizing ServiceNow applications.**Key Responsibilities:**- Design, develop, and implement ITSM solutions on the ServiceNow platform.- Customize ServiceNow modules, including Incident Management, Problem Management, Change Management, and Service Catalog.- Collaborate with stakeholders to gather requirements and translate them into technical specifications.- Perform system upgrades, enhancements, and migrations while ensuring minimal disruption to services.- Develop and maintain integrations with other systems using REST/SOAP APIs.- Troubleshoot and resolve issues within the ServiceNow platform.- Create and maintain documentation, including technical specifications and user guides.- Provide training and support to end-users and stakeholders.- Stay current with ServiceNow best practices, tools, and methodologies.**Qualifications:**- Bachelors degree in Computer Science, Information Technology, or a related field.- 6-12 years of experience in ServiceNow development, specifically within ITSM.- Strong knowledge of ServiceNow modules and their implementation.- Proficiency in JavaScript, HTML, CSS, and ServiceNow APIs.- Experience with ServiceNow configuration and customization.- Familiarity with ITIL processes and best practices.- Excellent problem-solving skills and attention to detail.- Strong communication and interpersonal skills.**Preferred Skills:**- ServiceNow Certified Application Developer certification.- Experience with ServiceNow Discovery and Orchestration modules.- Knowledge of Agile/Scrum methodologies.**Why Join Us:**- Opportunity to work with cutting-edge technology in a collaborative environment.- Competitive salary and benefits package.- Continuous learning and professional development opportunities.If you are passionate about delivering innovative IT solutions and meet the qualifications above, we would love to hear from you! Please submit your resume and a cover letter outlining your relevant experience.

Keyskills :
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