Systems Engineer

0.00 to 5.00 Years Mumbai City 03 Oct, 2022

M RICHARD WILSON Hiring For S M Constructions

Job Location	Mumbai City
Education	Not Mentioned
Salary	Rs 2.0 - 5 Lakh/Yr
Industry	IT - Hardware / Networking
Functional Area	ERP / CRMEmbedded / System Software
EmploymentType	Full-time

Job Description

Key Roles and Responsibilities: Ensure that assigned infrastructure at the client site is configured, installed, tested and operational Perform necessary checks, apply monitoring tools and respond to alerts Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail Assist in analyzing, assigning and escalating support calls Investigate third line support calls assigned and identify the root cause of incidents and problems Report and escalate issues to 3rd party vendors if necessary Provide onsite technical support to clients and provide field engineering services to clients Conduct monthly random review of incidents and service requests, analyze and recommend improvement in quality Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed Proactively identify opportunities for work optimization including opportunities for automation of work If interested, send your resume to: hidden_email

Keyskills :
communicationdetailingtime managementthinking differentlytroubleshootingbig picture vieworganizational support

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Systems Engineer

Job Description

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