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Technical Support Engineer

0.00 to 1.00 Years   Mumbai City   23 Jan, 2025
AMPUP ENERGY PRIVATE LIMITED
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryAutomation
Functional AreaTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    • Job Title -Technical Support Engineer
    • Qualifications-BE in IT / Computer Engineering / Electronics Engineering
    • Experience-0-1 year
    Objective of the Role:To manage and ensure the smooth operations of technical systems related to vending machinesResponsibilities:
    • Understanding the flow of ensure system.
    • Guiding technicians with new installation.
    • Finding bugs in the system.
    • To monitor and maintain Instago vending machine hardware and software systems and identifying bugs or issues observed on the installed machines.
    • Providing support to technicians in the configuration of the machine.
    • Work with software developers and project support teams.
    • Install and configure computer hardware, software, networks and applications.
    • Continuously monitor and maintain systems and networks.
    • Respond to technical support calls from other staff members or technicians and communicate how to resolve issues. Diagnose and troubleshoot system and network problems, software faults or hardware complications.
    • Support the roll-out of new applications.
    • Keep a record of issues, along with solutions, to refer to in future instances.
    • Communicate findings to technical and non-technical colleagues.
    Technical Skill Set Required:
    • Good knowledge computer hardware, software, networks and applications
    • Analyzing error occurring
    • Attention to detail
    • Understanding system workflows and processes
    • Debugging and analyzing system performance
    Behavioural Skill Set Required:
    • Effective communication to guide technicians
    • Collaboration and teamwork abilities
    • Problem Solving Approach
    • Work v/s Time Management
    • Zero Error working approach
    • Analytical thinking to identify and resolve issues efficiently

Keyskills :
raspberry piwebsite developmenttechnical supportiotapitroubleshootingbugsvending machines

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