hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Telecaller

0.00 to 2.00 Years   Mumbai City   02 Dec, 2024
GoldenJobs Placement Solutions Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryFinancial Services
Functional AreaFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    Position: TelecallerDepartment: Sales/Customer ServiceLocation:VileparleJob Type: Full-timeJob Summary:We are seeking an enthusiastic and motivated Telecaller to join our financial services company. As a Telecaller, you will be responsible for handling inbound and outbound calls, assisting customers with their financial needs, promoting our services, and ensuring customer satisfaction. You will play a key role in supporting sales efforts, generating leads, and maintaining relationships with clients.Key Responsibilities:
    1. Customer Outreach:
      • Make outbound calls to prospective clients and existing customers to promote financial products (loans, insurance, investment plans, etc.).
      • Engage in inbound calls to assist customers with queries and provide relevant financial solutions.
    2. Lead Generation:
      • Identify and qualify potential leads for financial products and services.
      • Follow up on leads and convert them into successful sales opportunities.
      • Maintain and update the CRM system with accurate customer details and call outcomes.
    3. Product Knowledge:
      • Have an in-depth understanding of the companys financial products and services.
      • Effectively communicate the benefits and features of various financial products (e.g., personal loans, credit cards, insurance, mutual funds, etc.).
      • Guide customers in selecting the right financial products based on their requirements.
    4. Customer Service:
      • Provide information on financial services and handle customer inquiries related to products, services, and processes.
      • Resolve customer issues or direct them to the appropriate department for further assistance.
      • Build long-term relationships with clients by offering personalized service and ensuring customer satisfaction.
    5. Sales Targets:
      • Achieve sales targets, KPIs (Key Performance Indicators), and goals set by the management team.
      • Upsell and cross-sell financial products to existing customers.
      • Report sales progress, challenges, and performance regularly to the team lead/manager.
    6. Documentation and Reporting:
      • Maintain accurate records of client interactions and transactions in the companys CRM system.
      • Prepare daily, weekly, and monthly performance reports, including sales and call logs.
      • Assist with any administrative tasks related to customer accounts, applications, and service requests.
    7. Compliance and Regulations:
      • Ensure all calls, interactions, and financial advice comply with the relevant legal and regulatory requirements.
      • Stay updated on the latest industry trends and financial regulations.

Keyskills :
telecallingcalling

APPLY NOW

Telecaller Related Jobs

© 2019 Hireejobs All Rights Reserved