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Telemarketing Executive

0.00 to 4.00 Years   Mumbai City,Thane   16 Jan, 2025
HRBUZZ STAFFING SOLUTIONS PRIVATE LIMITED
Job LocationMumbai City,Thane
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Care Executive (Call Centre)Pre-Sales
EmploymentTypeFull-time

Job Description

    Job title - Telecaller Experience: 0-1 year into similar field Skills required: Excellent English communicationComfortable with cold callingConvincing skillsMS ExcelRoles and Responsibilities:
    1. Conduct cold callsto potential clientsto introduce our membership plans & other services.
    2. Communicate effectively in English, both spoken and written, ensuring clarity and professionalism in all
    interactions.
    1. Provide exceptional customer service by promptly responding to inquiries and resolving any issues or
    concerns that may arise.
    1. Collaborate with the sales team to develop and implement telesales strategies that align with company
    goals and objectives.
    1. Meet and exceed individual and team targets, consistently achieving setsales quotas and KPIs.
    2. Continuously update knowledge of products, services, and industry trends to effectively promote and
    cross-sell company offerings to clients.
    1. Understand customer needs and recommend suitable membership packages accordingly.
    2. Achievemonthly and quarterly sales targets as set by the salesmanagement team.
    3. Utilize CRM software to manage and track salesleads, customer interactions, and follow-ups.
    4. Provide feedback on customer interactions and sales processes to help refine strategies and improve
    customer satisfaction.Who can apply:
    1. Those who are from or open to relocate to Mumbai and neighboring cities
    2. Bachelors degree in Business, Marketing, or a related field
    3. Excellent communication skills with a confident and friendly telephone manner
    4. Strong interpersonalskills and the ability to build rapport quickly
    5. Goal-orientedmindset with a desire to achieve and exceed targets
    6. Eagernessto learn and develop a career in sales

Keyskills :
bpo voicecustomer servicelead generationoutbound callingcommunication skills

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