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Urgent Hiring For Customer Support

0.00 to 4.00 Years   Mumbai City   28 Aug, 2023
Aaish solutions
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Roles and Responsibilities:
    • Take ownership of customer issues
    • Escalate unresolved issues to relevant internal teams
    • Collect prompt and accurate customer feedback
    • Resolve the customer issues over the call
    • Responding to customer queries in a timely and accurate way, via phone, email
    • Identifying customer needs and Responding to customer queries in a timely and accurate way, via phone, email or chat.
    • Identifying customer needs and helping customers use specific features helping customers use specific features

Keyskills :
customer relationshipcommunication skills

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