hireejobs
Register for Job
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Urgent opening For Service Advisor

1.00 to 5.00 Years   Mumbai City   07 Oct, 2024
GoldenJobs Placement Solutions Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryAutomobile / Auto Ancillaries
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

    Job Summary:The Service Advisor is responsible for managing customer relationships, diagnosing vehicle issues, and coordinating vehicle services. They serve as the first point of contact for customers who bring their vehicles in for maintenance or repair, ensuring that their concerns are understood and addressed promptly.Key Responsibilities:Customer Interaction:Greet customers warmly upon arrival.Listen to customer concerns and document vehicle issues or required services.Explain recommended service and maintenance options to customers.Provide cost estimates for repairs and parts.Ensure customers understand the work to be performed on their vehicle.Service Coordination:Schedule service appointments and communicate expected service timelines.Work closely with the mechanics and technicians to ensure timely and accurate vehicle service.Maintain up-to-date records of service and repairs.Follow up with customers regarding the progress of their vehicles.Sales and Upselling:Identify opportunities to recommend additional services or repairs based on the vehicles condition or manufacturers recommendations.Communicate warranty information and special promotions to customers.Upsell additional automotive products or services when appropriate.Documentation and Compliance:Prepare and review work orders and service reports for accuracy.Ensure compliance with company policies, industry standards, and manufacturer guidelines.Process customer payments and handle warranty claims.Problem Resolution:Address customer complaints or concerns, escalating issues to the Service Manager when necessary.Manage follow-up and ensure that any repeat problems are identified and resolved.Team Collaboration:Collaborate with technicians, parts departments, and other service advisors to ensure smooth operations.Keep the team informed of customer expectations and any special requirements.

Keyskills :
repairmaintenance

APPLY NOW

Urgent opening For Service Advisor Related Jobs

© 2019 Hireejobs All Rights Reserved