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US-Based Soft Collection Process

0.00 to 2.00 Years   Mumbai City   15 Apr, 2025
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaBack Office OperationsCustomer Service (International)
EmploymentTypeFull-time

Job Description

    We Are Hiring,Job Opening: US-Based Soft Collection Process(Bread)Next DOJ- 15th Apr 2025Salary* 17,000 - 32,000 per month 2k Performance bonus 1k attendance bonus (upto35k in hand)Work Schedule:- Shift Timing: 5:30 PM - 8:30 AM (rotational 9-hour shift)- Week Off: 2 rotational offsJob DescriptionJoin our team as an Agent in our soft collection process! Were hiring individuals to collect due payments, offering:- Competitive compensation- Supportive work environment- Career growth in collectionsKey Responsibilities* Conduct soft collections via calls to resolve outstanding balances* Provide exceptional customer service adhering to company policies* Achieve monthly collection targets while maintaining quality standardsEligibility* HSC/Grad freshers and above can apply, BPO experience preferred, SSC with 1 year of BPO exp can also apply* Excellent English communication skills* Ability to manage stress in a challenging environment* Age: Up to 39 years* Address: Within transport boundaryPerks and Benefits- One-way transportation (12 am - 6 am) depending on login/log out timings- Attractive OTRound of InterviewsHRLanguage assessmentOperationsImportant NotesNo leaves allowed during probation (first 6 months)* No ongoing education or plans to study while employed with Epicenter* Relevant documents must be availablePlease reach out to me for any concerns and queries.

Keyskills :
communication skillscustomer supportinternational voice processlead generation

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