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Virtual care

0.00 to 1.00 Years   Mumbai City   13 Feb, 2025
Job LocationMumbai City
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking
Functional AreaPre-Sales
EmploymentTypeFull-time

Job Description

    Job description:Role: virtual careInterview mode: Face to faceTo ensure that the defined productivity targets on service levels, call handling time , quality parameters are met consistentlyTo ensure zero defects processing of all customer requests, including prompt and accurate Hotlisting of lost cards reported.To ensure complete and accurate resolution within the defined TATs.To ensure process compliance as per the set Audit and SQ guidelines.Regards,regards,V.NAVEENA|PHONE NO: hidden_mobile|MAIL ID:hidden_email

Keyskills :
banking salessalescold callingbanking products

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