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Warranty Claims Associate

2.00 to 6.00 Years   Mumbai City   28 Aug, 2023
Orcapod Consulting Services Pvt Ltd
Job LocationMumbai City
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryAutomobile / Auto Ancillaries
Functional AreaService / Installation / Repair
EmploymentTypeFull-time

Job Description

    Job Title: Warranty Claims - AssociateJob Type: Contract to hire for 6months and extendableObjectives of Role To maintain quality and service standards of the Warranty Claims processing team in support of the contracted Service Level AgreementMain AccountabilitiesOperational Responsibilities
    • Investigate and Verify warranty claims based on available external support resources (Parts catalog, Dealer Assist & Standard labor time) & take appropriate decision
    • Implement practices to improve operational efficiencies
    • Coach and Train team members
    Required skills:
    • BE Automobile Graduate/Diploma with or without Automotive experience
    • BE Mechanical Graduate/Diploma with Automotive experience
    • Experience in Warranty
    • Experience with Auto components
    • Interpersonal skills to deal with dealers, warranty engineers, etc
    • Data processing accuracy, detail oriented, and ability to evaluate/research a warranty claim
    • Expert
    • level capability in use of desktop software (MS Office Suite, with focus on Excel)
    • Organized, timely, pro-active and highly productive
    • Strong written communication in English
    • Attention to detail and ability to multi-task
    • Preferred:
    • Experience in Warranty /Auto Dealership
    • Mechanical knowledge of machinery/auto-component

Keyskills :
service advisorwarranty claims

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