Customer Support Executive

Job Description

Having good experience in Team management. Knowledge of ERP Solution, Mailing Security, CRM Solution, Web Development and administration. Good knowledge about Software licensing Basic knowledge about VM, Vspare, Esxi 5.0, VM Client, V Center Good Strategy maker for IT Facility Management, Networking and Projects. Good knowledge about Web Hosting & Domain Management. Hands-on experience on Server configuration & RAID configuration Good knowledge about Call center setup ( Go AutoDial , vicidial ) Able to organize Documentation and Information as per the terms of ITIL. A very keen & respective learner. Ability to adapt easily the situation in which placed. Hardware: - - Server - Intel Pentium, Xeon. Itanium (HP ProLiant DL 380 G2, Hp ProLiant DL 360 G5, IBM X346, x3650)- Desktop - Compaq, Hp, Wipro, HCL - Laptop - IBM R51, R52, R60. Hp Compaq NC 6400, 6910p. - Network Printer, Scanner, Card Scanner, Projectors, CCTV Software: -- Worked on windows 98, Windows XP Home, Windows XP Professional- Window 2000 Professional, Windows 2000 Server, Windows 2003 Server Windows 2008 Server, Windows 2012 Server R2, Window Vista Home, Windows Vista Business, Windows 7, Windows 8, Windows 10 and Mac, Linux- Tally, Billing softwares, Graphic Designers Software

Keyskills :
IT SKILLS