TAM - Oracle DBA

Job Description

: TAM - Oracle DBALocation: NAVI MUMBAI, MAHARASHTRA, IndiaJob Identification: 257195Job Category: SupportPosting Date: 09/06/2024, 09:34 AMRole: Individual ContributorJob Type: Regular EmployeeExperience Level: ProfessionalYears of Experience Required: 10 yearsDoes this position require a security clearance NoApplicants: Less than 10 applicantsLanguage Requirements: Applicants are required to read, write, and speak the following languages: English, HindiAdditional Info: Visa / work permit sponsorship is not available for this positionOur customers will measure our contribution to their success based on the value they receive from our services. TAMs are responsible for the overall governance and technical service delivery. They help customers maximize the business value of their Oracle investments, achieving the desired business outcomes while minimizing risk. To do this, TAMs must become trusted advisors to the customer, ensure consistency and quality of deliverables, help customers deliver their IT strategy, overcome challenges and meet business goals, and use leading practices for successful Oracle technology and Cloud deployments and operations. The Services Portfolio includes Managed Services, On-Premise, Hybrid Cloud, Applications, Platforms and Databases (SaaS/PaaS/IaaS), and Security services that TAMs may manage in full or in part.Career Level: IC4Responsibilities

• Develop and Manage the Oracle Customer Relationships by forming long term customer relationships with key customer contacts.
• Work is non-routine and complex, involving the application of advanced technical/business skills in area of specialization.
• Provides direction and mentoring to more junior team members.
• Understand customers industry drivers, organization structure and key stakeholders, key projects and goals, and critical success factors as well as technical infrastructure and roadmap.
• Work collaboratively with sales, the delivery teams and customers to identify appropriate solutions.
• Coordinate delivery of Oracle Services, operating as the primary delivery contact to the customer, aiding and facilitating customer communications and activities across other Oracle lines of business.
• Responsible for delivering to the contracted terms, effective and efficient use of Oracle delivery resources, achieving the contract margin and revenue objectives.
• Identify and submit delivery leads for new opportunities and contract renewals.
• Act as a point of contact for any major incidents, responsible for managing communication and customer expectations through resolution.
• Establish and maintain a delivery governance model with the customer at the management and executive levels.
• Perform scope and risk management.
• Contribute to initiatives for Oracle delivery organizational process improvement and tool development.
• Conduct periodic Service Account Planning and Account Reviews.

Required Skills

• Customer Communication
• Managed Services
• Oracle technology
• Problem Solving
• Risk Management
• Strong communication skills
• Technical Support

About UsAs a world leader in cloud solutions, Oracle uses tomorrows technology to tackle todays problems. True innovation starts with diverse perspectives and various abilities and backgrounds. When everyones voice is heard, were inspired to go beyond whats been done before. Its why were committed to expanding our inclusive workforce that promotes diverse insights and perspectives.Weve partnered with industry-leaders in almost every sectorand continue to thrive after 40 years of change by operating with integrity. Oracle careers open the door to global opportunities where work-life balance flourishes. We offer a highly competitive suite of employee benefits designed on the principles of parity and consistency. We put our people first with flexible medical, life insurance and retirement options. We also encourage employees to give back to their communities through our volunteer programs.Were committed to including people with disabilities at all stages of the employment process. If you require accessibility assistance or accommodation for a disability at any point, let us know by calling 1 888 404 2494, option one.DisclaimerOracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.

• Which includes being a United States Affirmative Action Employer

APPLY NOWRequest a referral from an Oracle employee.Locations: NAVI MUMBAI, MAHARASHTRA, India

Keyskills :
customer communicationmanaged services oracle technology problem solving risk management workforce employee benefits organization structure volunteer