BPO CUSTOMER CARE SENIOR ASSOCIATE

Job Description

Receptionist Job Description  

• Answer and direct phone calls in a polite and friendly manner
• Welcome visitors in a warm and friendly manner, and answer any questions visitors have
• Maintain reception area and all common areas in a clean and tidy manner at all times
• Operate standard office equipment on a regular basis, including a fax machine, a copy machine, and a computer
• Keep detailed and accurate records of visitor requests and of calls received
• Receive deliveries; sort and distribute incoming mail
• Take inventory of supplies and restock as needed
• Maintain the general office filing system

Keyskills :
Microsoft Office multi-tasking interpersonal skillsProblem Solving SkillsManagerial SkillsPresentation Skills