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Customer Service Associate

1.00 to 5.00 Years   Mysore,Other Karnataka   06 Dec, 2024
Job LocationMysore,Other Karnataka
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Company DescriptionTechnotask Business Solutions Pvt Ltd, located in Mysore, is a global provider of omnichannel solutions dedicated to transforming customer experiences and driving business excellence. Since its inception in March 2020, the company has expanded to 13 centers across India, Egypt, and the UAE, serving over 20 global clients across various industries. Technotask offers a comprehensive portfolio of services, including voice, email, and chat support, catalogue management, logistics support, and more.Role DescriptionThis is a full-time on-site role for a Customer Service Associate at Technotask Business Solutions Pvt Ltd in Mysore. The Customer Service Associate will be responsible for providing support to customers through various channels like phone, email, and chat. Duties include ensuring customer satisfaction, demonstrating phone etiquette, and delivering exceptional customer service on a daily basis.Qualifications Customer Support and Customer Service skills Customer Experience and Customer Satisfaction skills Phone Etiquette Excellent verbal and written communication skills Problem-solving abilities Ability to work well in a team Prior experience in customer service roles is a plus Knowledge of CRM software is beneficial,

Keyskills :
Customer SupportCustomer ServiceCustomer ExperienceCustomer SatisfactionPhone EtiquetteVerbal CommunicationWritten CommunicationTeamworkProblemsolving

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