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Program Manager

10.00 to 14.00 Years   Mysore,Other Karnataka   12 Nov, 2024
SSS Placement & Staffing Solutions
Job LocationMysore,Other Karnataka
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaNot Mentioned
EmploymentTypeFull-time

Job Description

    Skills:Project Management, Stakeholder Communication, Risk Management, Budgeting, Resource Allocation, Strategic Planning, Team Leadership, Problem Solving,Position: Sr.Manager / Program ManagerLocation: MysoreExperience: 10 years of experience in a KPO or similar industry, with at least 2-3years in a managerial role.CTC Offered: 12 to 15 Lakh / PA as per the candidate fitment to the roleIndustry: ITES / KPO / BPOCompany DescriptionClient company is a highly specialized IT-enabled service provider. We provide high-qualityand value-added services globally. Our mission is to make data solutions simpler, superior,and qualitative. We are an Impact Sourcing Service Provider with 1000 analysts with 70%workforce from rural backgrounds, over 60% Female employees, and 10% persons withDisability. Company is an ISO 9001:2015 & 27001:2022 Information Security certified, GDPR& HIPPA Compliant with over decades of experience in the ITES Industry.Role DescriptionThis is a full-time, on-site role for a Senior Project Manager / Program Manager at copanyin Mysore. The role involves overall accountability for process delivery, ensuring the teamsperformance is optimized, and delivering high-quality results to the customer.SkillsProject Planning and Management: Develop detailed project plans, including scope,timelines, milestones, deliverables, and resources.Client Management: Managing client relationships & ensuring customer satisfaction.Leadership and Team Management: Lead, mentor, and manage project teams to ensuresuccessful project delivery.Budget and Resource Management: Allocate resources, manage budgets, and ensurecost-effective project delivery.Stakeholder Engagement: Liaise with stakeholders to identify and define projectrequirements, scope, and objectives.Risk Management: Identify potential risks and develop mitigation strategies to ensureproject success.Performance Monitoring: Track project performance, analyze metrics, and report onprogress to senior management.Program Manager-JDQuality Assurance: Ensure project deliverables meet quality standards and align with thecompanys goals.Continuous Improvement: Identify areas for improvement and implement best practicesin project management.QualificationExperience: 10 years of experience in a KPO or similar industry, with at least 2-3 years ina managerial role.International Client handling experience is a must.Proven experience in managing multiple projects simultaneously,

Keyskills :
Project ManagementRisk ManagementBudgetingResource AllocationStrategic PlanningTeam LeadershipProblem SolvingClient ManagementStakeholder EngagementPerformance MonitoringQuality AssuranceContinuous ImprovementStakeholder CommunicationLeadersh

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